Future Multi-Unit Managers Wanted |
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- Location: Portland, OR
- Category: Management & Exec
- Posted: 22 days ago
Job Description:
No experience necessary... Will train the right candidate. Looking for leaders that can be multi-unit leaders in 1-2 years.
Job Description:
General Function:
The overall mission of the GM is to be a leader within the organization, delivering the brand promise and organizations key results through people.
Specifically, the GM is responsible for delivering the stores Top 3 Results by integrating the Brand Story and ensuring flawless execution of the customer experience/behaviors (retail/lab); recruiting and hiring brand-right associates that become long-term associates; and seamlessly linking the doctor and retail functions together.
MAJOR LEADERSHIP RESPONSIBILITIES
• Leads stores associates to deliver the brand story and customer experience through performance management. Establishes clear team objectives and individual goals. Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Recruits and selects brand-right Associates; is always on the lookout for promising individuals and cultivates relationships with them.
• Delivers the top 3 Key Results by inspiring associates to provide the customer experience through developing associate competence and knowledge; and analyzing store financial data.
• Forecasts staffing needs accurately based on available information and schedules associates accordingly. Appropriately adjusts staffing levels up or down to meet the business.
• Ensures all Associates are appropriately trained to delight every customer.
• Accurately forecast sales monthly, weekly and daily for the purpose of forecasting actual dollar cost to the store P&L, and adhering to HTSG.
• Leads OD business partnerships and co-planning.
• Follows all company policy and procedures to ensure safety and security of the business.
• Analyzes store financial data and develops/implements action plans to daily deliver the 3 Key Results.
• Demonstrates sound judgment in anticipating challenges, problem solving, and seeking the right resources to resolve issues. Reports all appropriate information to Regional Management.
• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.
• Establishes a store culture that embraces diversity and maximizes the learnings from a diverse team.
KNOWLEDGE AND SKILL
• Comprehensive knowledge from operations, processes and business implications
• Strong influencing and negotiating skills
• Team building and management skills
• Sound judgment
• Excellent coaching and development skills
• Problem Solving and decision making skills
• Interpersonal skills
• Oral and written communication both up and down
• Knowledge of current optical theory and merchandise
QUALIFICATIONS
• College degree or equivalent experience
• 4+ years Management/supervisory experience
• A proven track record of delivering the organizations results through people
• Previous experience in customer service and retail preferred
• State licensure preferred (where applicable)
• ABO Certification in non-licensed states preferred
About the Company:
Luxottica is a 10 Billion plus company which operates many brands in numerous channels. Primary focus on vision care and eyewear, Brands include Lenscrafters, Sunglass Hut, Oakley, Ray Ban, Sears Optical, Target Optical, Oakley Vault, and more.
Job Description:
General Function:
The overall mission of the GM is to be a leader within the organization, delivering the brand promise and organizations key results through people.
Specifically, the GM is responsible for delivering the stores Top 3 Results by integrating the Brand Story and ensuring flawless execution of the customer experience/behaviors (retail/lab); recruiting and hiring brand-right associates that become long-term associates; and seamlessly linking the doctor and retail functions together.
MAJOR LEADERSHIP RESPONSIBILITIES
• Leads stores associates to deliver the brand story and customer experience through performance management. Establishes clear team objectives and individual goals. Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
• Recruits and selects brand-right Associates; is always on the lookout for promising individuals and cultivates relationships with them.
• Delivers the top 3 Key Results by inspiring associates to provide the customer experience through developing associate competence and knowledge; and analyzing store financial data.
• Forecasts staffing needs accurately based on available information and schedules associates accordingly. Appropriately adjusts staffing levels up or down to meet the business.
• Ensures all Associates are appropriately trained to delight every customer.
• Accurately forecast sales monthly, weekly and daily for the purpose of forecasting actual dollar cost to the store P&L, and adhering to HTSG.
• Leads OD business partnerships and co-planning.
• Follows all company policy and procedures to ensure safety and security of the business.
• Analyzes store financial data and develops/implements action plans to daily deliver the 3 Key Results.
• Demonstrates sound judgment in anticipating challenges, problem solving, and seeking the right resources to resolve issues. Reports all appropriate information to Regional Management.
• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.
• Establishes a store culture that embraces diversity and maximizes the learnings from a diverse team.
KNOWLEDGE AND SKILL
• Comprehensive knowledge from operations, processes and business implications
• Strong influencing and negotiating skills
• Team building and management skills
• Sound judgment
• Excellent coaching and development skills
• Problem Solving and decision making skills
• Interpersonal skills
• Oral and written communication both up and down
• Knowledge of current optical theory and merchandise
QUALIFICATIONS
• College degree or equivalent experience
• 4+ years Management/supervisory experience
• A proven track record of delivering the organizations results through people
• Previous experience in customer service and retail preferred
• State licensure preferred (where applicable)
• ABO Certification in non-licensed states preferred
About the Company:
Luxottica is a 10 Billion plus company which operates many brands in numerous channels. Primary focus on vision care and eyewear, Brands include Lenscrafters, Sunglass Hut, Oakley, Ray Ban, Sears Optical, Target Optical, Oakley Vault, and more.
About the Company:
LensCrafters brings eyewear and communities together. Part of the growing retail arm (Luxottica Retail) of Italy's Luxottica Group, LensCrafters is North America's largest seller of eyewear and related services (based on sales), with about 955 stores in the US, Canada, and Puerto Rico. The company-owned stores, mainly located in shopping malls, offer prescription frames and sunglasses (most made by Luxottica), contact lenses, and vision exams by an on-site optometrist. Most of the locations house in-store lens finishing labs. Beyond North America, Luxottica operates some 260 LensCrafters stores in China and Hong Kong. Founded in 1983, LensCrafters was acquired by Luxottica to increase its retail presence.