Inbound Customer Service Agent - Now Hiring!

Do you enjoy getting your social interaction virtually
through chat, email, and video conference?

Would you like to save money on day-to-day
expenses such as transportation and clothing?

Do you go to school and are looking for a part time job
that would allow you to continue your education?

If you answered “Yes” to any of these questions, a career with Transcom as an At Home Professional may be PERFECT for you!

Who is Transcom?
Transcom is a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. Every day we handle over 600,000 customer contacts in 33 languages for more than 350 clients, including brand leaders in some of today’s most challenging and competitive industry sectors.

WE ARE MOTIVATED EVERYDAY BY OUR 5 CORE VALUES:
EXCELLENCE, INNOVATION, HONESTY, PASSION, AND FUN

What is in it for you?
We offer a unique career opportunity in the field of customer service and technical support with the convenience and comfort of working from your own home. As a Transcom At Home Professional, you are classified as an employee versus an independent contractor and you will receive an hourly wage, regardless of call volume. Transcom offers an online paid training program, which is taught in a virtual classroom setting that you attend from your home.

Required Skills:

Greet customers with a courteous, friendly and professional manner
Be able to listen to the customer needs and demonstrate empathy
Willingness to follow procedures and adhere to policies
Motivated by positive feedback
Thrives on solving problems
Enjoy communicating virtually with your coworkers
Strong sales closure techniques, confidence in products and advocate skills
Good Communication skills – Written and Oral
Passionate about technology
Have the ability to multi task
Enjoy working in a fast paced environment
Ability to remain calm and focused in stressful situations
Previous customer service experience
- Customer service via telephone or sales experience is a plus

What You Need:
To apply for this exciting career you will need:

Internet access via DSL or cable modem
- Dial up, Wireless or Satellite internet service cannot be used
Computer requirements:
- 32-bit Windows XP Home or Professional, with Service Pack 3
- 32-bit Windows Vista Ultimate, Business, Home Premium, with Service Pack 2
- 32-bit Windows 7 Ultimate, Professional, and Home Premium (no Service Pack)
Be able to work between 35-40 hours per week
- Including the ability to work weekends and holidays
Quiet work environment without any conflicting responsibilities during your scheduled work shift.
- Conflicting responsibility may include caring for a family member
- Cannot have any kind of background noise
Successfully pass a criminal background check

TO APPLY: You can click on the direct link or also apply online via our website at www.cloud10corp.com

About Transcom North America:

Transcom North America utilizes At Home Professionals coupled with leading edge technologies and one of the industry's most experienced managment teams to provide market leading contact center solutions.

Come and join a company who lives the values of Honesty, Fun, Passion, Excellence and Innovation

Transcom North America

This job posting is closed.

Inbound Customer Service Agent - Now Hiring!

Philadelphia, PA

About Transcom North America:

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