Responsible for planning, organizing, directing, coordinating, centralizing and administrating all warehouse activities in multiple locations in an assigned region including managing orders, and fulfilling sales and gross margin goals and growth objectives established by the Company.

• Maximize operational efficiencies using defined metrics continuously improving operational performance while optimizing both company and customer measures.
• Coordinate staffing and operational needs of all operations within assigned region in conjunction with Human Resources Department, including hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures.
• Provide regional information to appropriate Company personnel in order to maintain effective communications within Company related to competitor actions and customer activities.
• Plan, implement, monitor, evaluate and coordinate all activities in the assigned region to achieve the budgeted sales, pricing, and gross margin objectives and goals established by Company.
• Quotes various rates for customer and analyzes possible routes for new business.
• Contact and visit national and regional service warehouses, 3PL's, grocery/non-grocery warehouses, trucking and transportation firms, or any other sales channel clients to achieve budgeted sales channel penetration and retain current Company customers.
• Communicates with customers to handle any escalated customer service issues or complaints.
• Oversee and monitor customer contacts by regional employees under supervision to ensure all employees of Company are meeting the professional and quality standards established by Company. Oversee and maintain procedure for ensuring multiple warehouse site managers and supervisors have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments.
• Direct, coordinate, and assign work activities to all employees under supervision in assigned region and monitor, review and evaluate work product, methods, and procedures of those employees.
• Perform miscellaneous duties and projects as assigned and required.