Posted 144 days ago in Sales & Biz Dev
What's American Family all about?
Our vision statement puts things clearly: To maximize customer value through industry-leading service, exceptional claims experiences and products that build long-term relationships.
We do this by emphasizing four primary values:
We operate with the highest degree of ethics and integrity.
We keep our promises and are accountable for our actions.
We consistently make fair and responsible decisions.
We clearly communicate expectations and the reasons for decisions.
Ease and convenience
We remove complexity to make it easy to do business with us.
We allow customers flexibility to choose when and how they interact with us.
We anticipate and draw on customer needs for process and service innovations.
We help customers understand our products and services.
We empower people to make good decisions by providing information, tools and advice.
We collaborate to consider new ideas and to deliver superior customer solutions.
We treat all people with care and concern.
We demonstrate empathy and respect in all situations.
We commit to the success of our people, communities and customers.