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At Marriott we can make it happen – with opportunities for building new skills, co-workers who share your enthusiasm and clear career paths that offer experience for growth and promotion. Whether you are a seasoned hospitality professional or just beginning to plan your career, we invite you to discover Marriott.
The Marriott International
, located at Newport Beach, CA, 92660 is currently hiring for a E CHANNELS MANAGER
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott. Major Function
Support the region in maximizing exposure with corporate contracted eChannels through Account Management. Negotiate online marketing campaigns and work closely with corporate eChannels department to implement proper strategies.Overall Responsibilities
§ Assist, consult, and direct the Southwestern Region related to electronic commerce marketing channels, and opportunities.
§ Monitor corporate approved eChannel companies’ website(s) and ensure that rates are loaded correctly and hotels are receiving maximum exposure through merchandizing.
§ Involve Revenue Team on an on-going basis and as needed to facilitate eChannel needs.
§ Leverage eChannels marketing and promotional opportunities to drive need-time business for dedicated hotels and resorts.
§ Develop annual strategic plans that maximizes revenue potential across eChannels for individual hotels and resorts, in collaboration with DMS (i.e. utilize eChannels merchandising opportunities, global points of sale to drive longer length of stay and fill need time periods)
§ Build and maintain strong relationship with local market eChannels managers to maximize merchandising and advertising opportunities for the hotels throughout the year
§ Work with hotel’s revenue management to ensure strategy is updated regularly as business demands change throughout the year, as well as ensure sales strategy rates are loaded to maintain parity across all channels, as well as opaque package
§ Monitor and evaluate eChannels performance via available tracking tools - (i.e. eCommerce Evaluation, MRDW, tableau reporting, Market Share reports, etc.)
§ Maintain up-to-date hotel content and photography on all eChannels sites for hotels of responsibilities
§ Support regional pull-through of corporate eChannels initiatives/programs, as well as maintain content and packages on gomarriottvacations.com
§ Represent hotels/markets on monthly corporate eChannels team calls
§ Interface with Marketing & eCommerce Managers, Revenue Management and Sales Leaders to position properties properly on eChannels
§ Secure ongoing complimentary merchandising opportunities for designated resorts.
§ Ensure that all rates codes are loaded correctly in eFAST.
§ Ensure property information is displayed correctly and effectively on web sites (content management).
§ Provide detailed market intelligence by account on a monthly basis. Technical Skills
§ Strong history of implementing eCommerce projects including online marketing, media/advertising opportunities, listing and promotional exposures, and web site development from concept stage through completion working with appropriate vendors.
§ Must be a creative thinker, detail oriented, extremely organized, self-motivated and have superior initiative.
§ Have the ability to develop and maintain strong business partner relationships.
§ Excellent writing, communication and public speaking skills.
§ Ability to communicate clearly and resolve internal and external customer issues that may arise from promotions in the market.
§ Knowledge of hospitality industry and travel industry segment relative to planning targeted promotions seasonally based on need times for business.
§ Ability to establish systems, track promotions and provide reports.
§ Computer literate and full understanding of web hospitality marketing channels.
§ Strong knowledge of web browsers, corporate intranet, and the internet.
§ Knowledge of MARSHA, SFA and other Marriott proprietary programs. Academic RequirementsPrevious Experience
§ Internal marketing department eCommerce project manager.Begin your journey: www.marriott.com/careers
To apply for this job, please go to www.marriott.com/careers
and click on the "Apply Now
". Then under "Management Positions Worldwide
", enter Job Opening number “12001DPJ
”. The job is listed as “eChannels Manager
". If you are interested in applying, you will need to register on the site and create a "User Name" and “Password”. Applications are available in French and Spanish.
Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc., and LatinaStyle magazine among others. FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For”, for the twelfth consecutive year.Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.